Corporate Board Member | When an executive steps down, such as the CEO, the organization can expect to go through a transition period. The impact is often felt across the organization and, at times, by customers. Regardless of the cause, the effect is the same: the organization slows down, new rules and expectations take time to establish and the new leader endures significant growing pains. Susan Gallagher, president and CEO of BPI group U.S., talked with Diane Frisch, HR consultant and former senior vice president of human resources at Ingredion, about the importance of board involvement in leadership and executive development to combat the ripple left in the wake of a departing leader. Read about it here.